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Shipping policy

Payment and Shipping

The following conditions apply:

We deliver goods worldwide.

Shipping Costs (including statutory VAT)

Domestic Deliveries (Germany): 

Shipping costs within Germany: flat rate of 6.97 €.
For orders over 60.00 € we deliver free of shipping costs, provided the total weight of the order does not exceed 31 kg. Free shipping applies exclusively to the first parcel. For additional parcels, shipping costs are calculated according to the current shipping cost table.
Shipping is via DHL. The exact shipping costs are displayed in the shopping cart and at checkout.


International Deliveries:

Shipping costs for international deliveries are calculated individually based on destination country and shipping weight.
The calculation is based on a base price plus a weight-based surcharge per 100 g.

The exact shipping costs are displayed during the ordering process in the shopping cart and at checkout before the order is completed.

Please note that for deliveries to non-EU countries, additional customs, taxes or fees may apply, which are the responsibility of the recipient.


Delivery Times

Unless otherwise stated in the respective offer, goods are delivered domestically (Germany) within 2 - 3 business days, and for international deliveries within 5 - 24 business days after conclusion of contract (in case of agreed prepayment, after the date of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be shipped in a single shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time you ordered.

For self-collection, we will notify you by email about the availability of the goods and collection options. In this case, no shipping costs are charged.

Accepted Payment Methods

-  Cash payment upon collection
-  Prepayment by bank transfer
-  Payment by SEPA direct debit
-  Payment by invoice
-  Payment by invoice (via Klarna)
-  Payment by direct debit (via Klarna)
-  Payment by credit card (via Klarna)
-  Via Mollie also: Bancomat, Riverty, Trustly, Satispay, MB WAY
-  Via Mollie also: Multibanco, Payconiq, Cartes Bancaires


Via PayPal Checkout:
- Payment per PayPal
- Payment per PayPal Express
- Payment by credit card
- Payment by "Pay Later"
- Payment by installments

Via Mollie:
- Payment by credit card
- Payment by SEPA transfer
- Payment by invoice (via Billie)
-  iDEAL | Wero, in3, Bancontact, EPS, Przelewy24, KBC/CBC, Belfius, Giropay, Alma, TWINT, BLIK

Via Shopify Payments:
- Payment by credit card/debit card
- Payment by Shop Pay
- Payment by Apple Pay
- Payment by Google Pay
- Payment by Klarna
- Maestro, UnionPay, Bancontact, BLIK, EPS, iDEAL | Wero, MobilePay 


Further Details on Payment

The invoice amount must be paid within 14 days when paying by invoice.

By paying via SEPA direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account.
You will receive a notification (pre-notification) at least 5 days before the date of the direct debit collection. Please note that you are obligated to ensure sufficient funds in your account on the notified date.



Our Bank Details:

JJ´s Food & Feed Trade GmbH
IBAN: DE09 2666 0060 1128 7632 00
BIC: GENODEF1LIG
Emsländische Volksbank



If you have any questions, you will find our contact details in the imprint.

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