When you buy goods, EU law gives you a legal guarantee of at least two years. These rights apply regardless of any additional commercial guarantee from the manufacturer and are free of charge for you.
If the goods delivered are defective, you can request repair or replacement within the guarantee period. If neither is possible or if it fails, you can request a price reduction or withdraw from the contract. Simply get in touch with our customer service.
Further information about your rights at europa.eu
Harmonised notice pursuant to Implementing Regulation (EU) 2025/1960.